FAQs about Your Brokerage Account & Trader Workstation
Account Opening
- Log into your account management.
- Open the menu via the three “lines” in the upper left corner.
- Then click on "Settings" and then on the sub-item "Account Settings".
- You will now find on the right-hand side under “Configuration” the item “Paper Trading Account”, which you can open by clicking on the gear symbol.
- On the next page, you assign yourself a username and password for your paper trading account. Then click on “Next”.
- In the next window you will receive a confirmation that your order has been received and that it is expected to be processed by the next business day.
- The next day you can log into the TWS with your new paper trading logins.
Account Management
- Log into your account management.
- Open the menu using the three lines in the upper left corner.
- Select the item "Convert currency".
- In the next step, select the original currency in the "FROM" field.
- In the "TO" field, select your target currency.
- You now have two options.
a. Enter a fixed amount of the original currency to which you want to convert.
b. Enter a fixed amount of the target currency that you would like to receive. - You can then use the “Preview” button to see the effects of your order.
- Finally, you submit the order and the currency exchange will be carried out.
- You can see the new cash balances under the heading "Your Cash Balances".
- Log into the account management from which you want to transfer positions.
- Open the menu via the three "lines" in the upper left corner.
- Then please click on the point "Transfer & Pay".
- In the submenu that opens, select the item "Transfer positions".
- The selection options "Incoming", "Outgoing" and "Internal" are available here.
- Please select the option "Internal".
- The "old" account should already be selected for the original account. For target account, please select your “UXXXXXXX” account at FXFlat. Then click on “Next”.
- You will now see an overview of your assets on the new page. Please select the assets to be transferred. Then click on “Next”.
- The next step is to confirm your identity. Please enter the login data of your target account.
Your positions will then be transferred from IB.
Once your TWS account has been successfully opened and you have received the login data for your trading account, the next step is to capitalize the account. Please follow the instructions below to create the deposit note before making the transfer
- Log in to the account management with your access data.
- Open the menu using the three lines on the top left
- Click on the menu item "Transfer & Pay"
- Then click on the sub-item "Transfer credit"
- Now click on the point Make a deposit
- Then select the currency in which the payment should be made. Please use your stored base currency for deposits
- After selecting the currency, click on "Information on bank transfers"
- Fill in the form that is now open and enter the "deposit amount"
- Next, click the button "MAKE DEPOSIT"
- An overview of the planned deposit opens. On this page you will find the data required for your transfer.
- Make the transfer (the deposit note created so far does not trigger an automatic transfer!)
- After a successful transfer click on the button "COMPLETE"
- Please log into the account management
- If necessary, complete the necessary steps such as changing the password, etc.
- When you are on "Your Portfolio" on the start page, open the menu using the three lines in the upper left corner
- Open the item "Settings" and call up the item "Account settings"
- The third field is now "Trading Experience & Permissions". In this field, click the gear in the upper right corner.
- In the new window you can now select the trading authorizations that you would like to apply for
- Then click on "Next"
- Check your entries again on the next page. Then click on “Next” again.
- As the next step, you will see a few notes on the selected authorizations. Scroll down and sign (type your name) your selection. Then click "Next".
- You will now land on a thank you page and the permissions are to be requested. The activation takes place within 24 hours
Here you can find the instructions for subscribing to the market data for your TWS account:
- Please log into the account management.
- When you are on "Your Portfolio" on the start page, open the menu using the three lines in the upper left corner.
- Open the "Settings" item and call up the "User settings" item
- Via the point "Market data subscriptions" you can access your current market data.
- By clicking on the gear next to “Current GFIS Subscriptions” you can select the market data to be subscribed to.
You can find the market data "Stuttgart Boerse including Euwax (SWB)" under Europe> Level 1.
Further information on market data and instructions with images can be found here.
Do You Need Further Help?
Can't find your question in our FAQ section? Or one of our
answers are not (yet) sufficient for you?
Then you can also reach us personally via our various contact options!
So please don't hesitate - we look forward to your enquiry!